Customer Success Manager | Manufacturing

About the role

IFS is hiring a Customer Success Manager | Manufacturing in Itasca, United States. The role sits in Manufacturing. It is remote. The engagement is permanent.

From the advert

A Customer Success Manager will take the customer facing role and is responsible for Success through the leadership and effective orchestration of a large virtual team, management of program deliveries and strong senior customer relationships. The prevailing business priority is the customers’ successful adoption and productive use of IFS products and services, helping customers discover new features and enabling them to become long-term users. The Success Manager is front-and-center with our customers and partners, understanding their desired outcomes, driving customer satisfaction and loyalty through a strong relationship, and leveraging business outcomes by value realization on the fundamental reason why the solution was purchased and supporting their digital journey through modernization and empowering them to achieve more.

An extract from IFS's own posting. The full advert and the application form are on the original page.