About the role

IFS is hiring a Lead Project Manager in Tokyo, Japan. The role sits in Project Management. The engagement is permanent.

From the advert

Own the endtoend service readiness of new and evolving IFS products/services via the Go To Operations (GTO) framework and lead global rollouts across the supported customer base. Drive cross functional planning, change governance, enablement, and measurable service quality ensuring Minimum Acceptance Criteria (MAC), risk controls, and customer impact safeguards are met. Translate insights from CSAT/VoC, SLA/KPI audits, and operational telemetry into prioritized improvements that raise reliability and reduce operational overhead. Key Responsibilities Global Rollouts Coordinate and liaise with stakeholders across the IFS Unified Support Service Operations organization to plan and execute recurring and adhoc maintenance activities for supported customers. Coordinate and support planning for product and service upgrades, migrations, and rollout activities across the customer base.

An extract from IFS's own posting. The full advert and the application form are on the original page.

Employer

IFS

Employer type

IFS vendor

Location

Tokyo, Japan

Module / area

Project Management

Contract

Permanent

Seniority